Terms & Conditions
Thank you for visiting and using Nursery Furniture Store, a trading name of EDPA Limited. We provide services to you through our website and those services are provided to you based on these Terms & Conditions. Please note that they may vary from time to time without notice to you. These Terms & Conditions apply to all users whether or not the registration process has been completed.
1: Order Acceptance:
All products on the site are based on ‘invitation to treat’ which means a contract is created between us only after we either confirm shipment date by separate email or confirm a tracking number. When this automated email is sent the contract will be deemed to be complete on the basis that we will use the email you entered on your order; it is your responsibility to ensure that this is both correct and functioning. Should we not be able to provide you with the product you have ordered we will contact you via email and give you the option to wait, choose an alternative or cancel the order for a full refund.
2: Your Right to Cancel Orders:
You can amend or cancel an order at any time before confirmation of shipment and your entire payment will be refunded. Orders cannot be amended once shipment is confirmed. You can cancel the order 14 days after delivery, if this is in line with our Returns Policy. Please contact us in writing by email or by telephone to cancel an order. We cannot accept responsibility for errors, omissions or lost communication sent by any other means.
You cannot cancel without costs, products made to your specification such as furniture after it has been confirmed ready for shipment. You cannot cancel for refund items that are assembled in your home to your satisfaction. You are totally responsible for the cost of returning cancelled products to our distribution centre.
VAT Reclaim: We are authorised to deduct VAT at the point of sale for consumer orders shipped to addresses outside the EU. On that basis that we do not supply VAT Reclaim Forms under any circumstances. Our VAT Number is 887263772.
All prices displayed on this site include UK VAT at the applicable rate. Some baby products may be exempt from VAT and your invoice will indicate this.
You agree that you have fully read and noted our returns policy.
4: Description of Services:
We will provide you with our range of products plus appropriate advice and consultation as well as customer reviews.
5: Registration on the Site:
Certain services are only available if you complete the registration process. By completing the registration process, you are stating that you are at least eighteen years of age or a minor with parental consent to use our website. Please note: all minors are recommended to discuss these Terms & Conditions with their parents or guardian before completing the registration process. In return for you using our site and benefiting from our services, you agree to provide true, accurate, current, and complete information about yourself where required in the registration form, and to ensure that this information is kept accurate, complete, and up to date. Please advise us immediately of any loss or compromise of your log in details and we will be happy to re-set your password or take any other necessary information.
6: Code of Conduct:
You are responsible for anything, which you transmit or receive to, from or via post on our website. We collect information from several sources and make every attempt to verify their accuracy, however, we cannot guarantee such accuracy at all times. You are not permitted to use our website or any of our services for any reason or purpose that is unlawful, defamatory, harmful, objectionable and you are not permitted to transmit anything, which, in our opinion, harms out business or offends other users. You are not permitted to transmit to, from or via or post anything which you do not have a clear right to use.
Please ensure you do not post on our website any material containing software viruses or files designed to damage or disrupt the good working order of any computer or telecommunications equipment. Never anything with may disrupt in any way the operation of our website and service or do anything which would disrupt the use and enjoyment of our website. We may record preserve and disclose anything which has been transmitted to, from or via or posted on our website, where required by law or where we are acting in good faith.
7: Proprietary Rights and Licenses:
All text, software, music, sound, photographs, graphics, video, page layouts, design and other material that is contained on our website or is part of our services, is protected by ours and our supplier’s copyrights, trademarks, service marks, patents or other proprietary rights and laws.
8: Advertisements and Promotions:
We may use our website or any of the services we provide or in any of the correspondence we send to you to run advertisements promoting products and services we offer or any of its subsidiaries, or any person or corporation duly authorised by us to advertise or promote their product or services through us.
9: External Links:
We may provide, or Third Parties may provide links or other websites or resources. These are provided purely as a matter of convenience and we do not endorse the contents of those websites.
10: Disclaimer of Warranties:
You agree that:
10.1: your use of the website and our services is at your sole risk. The website and services are provided on an “As Is” and “As Available” basis.
10.2: to the extent that it is lawfully possible to do so, we make no warranty that (a) the website and our services and/or any information will meet your requirements (b) your access to and use of the services will be error free (c) any errors or inaccuracies will be corrected. Further, if your use of the website results in the need for servicing or replacing equipment or data, this will not be at our risk or expense.
10.3: If you have any questions about the above, please contact us on 01778 562805 or write to us at NurseryFurniture Store, Unit 24b, Kings Street Industrial Estate, Langtoft, Lincs, PE6 9NF.
You agree to indemnify us and hold us harmless from and against any claims, actions or demands (including any legal fees incurred in connection therewith) resulting from your misuse of our website or your breach of these Terms & Conditions. We will notify you promptly of any such claim, action or demand and will assist you as may be reasonably necessary, providing you meet our costs and expenses (including our legal fees).
12: Limitation of Liability:
To the extent that we are lawfully able to do so, we will not be liable for any claims, losses and/or damages of any nature resulting from (a) your use or inability to use the website (b) the services we provide (except where we expressly state that we have responsibilities or liabilities in these Terms & Conditions or other Terms & Conditions that relate to our other goods and/or services we provide (c) unauthorized access to or alterations of your transmissions or data (d) statements or conduct of any third parties.
13: Use and Storage of Information:
We may establish general practices and limits concerning the use of the website and the services we provide, including limits to the size or number of e-mail messages that you send or the time that messages may be stored or posted on our website. We are entitled to delete any material at any time and we will not be liable in any way for deleting or failing to store or post any material which you may transmit to us.
14: Suspension and Termination:
We may in our sole discretion suspend and/or terminate your registration or use of our website or our services at any time and we shall not be liable to you or any 3rd party for any loss or damages suffered on account of such suspension or termination. Typically, we would only do this where you have not used our services for some time or if we believe that you have acted inconsistently with those Terms & Conditions. However, there may be other reasons why we would suspend and/or terminate.
15: Dispute Resolution:
We will attempt, in good faith, to resolve any dispute or claim arising out of or in relation to an order with our company. If the dispute cannot be settled amicably between ourselves and you as a consumer, we offer an Alternative Dispute Resolution Procedure.
Alternative Dispute Resolution (ADR) is an increasingly popular option which allows you as a consumer to resolve a dispute without the expense of going to court.
If you are in a position where you would like to use an ADR to resolve a dispute with us, we would offer the facilities of The Retail Ombudsman who are independent experts in handling disputes between consumers and retailers.
Please contact us direct to initiate the ADR in the unlikely event that we have not resolved your complaint.
These Terms & Conditions will be interpreted and construed in accordance with the Laws of England and Wales and will be subject to the non-exclusive jurisdiction of the English Courts.
For up-to-date information on our services and support facilities, or if you are dissatisfied with our website, our services or have any questions concerning these Terms & Conditions, please contact us on 01778 562804 or by writing to us at nursery-furniture.co.uk, Unit 24b, King Street Industrial Estate, Langtoft, PE6 9NF, United Kingdom.